Full Range: Product managers at Alan – Antoine Moulet

Today, we’re meeting Antoine:

Bruno Vegreville, Alan (B.V) : Could you present yourself and tell us how you got into product management? Antoine Moulet, Alan (A.M): So my name's Antoine, I'm 37. I live in Paris, and I have a son. And, I got into product management at Alan actually. I don't have a tech background: I used to do lots of different things. Before I was a physicist, before working for government administration. I joined Alan six years ago now to work on the first big project, which was the internalization of our claims back office.

As I learned and discovered what a tech company, I defined more my role as one of the product managers.

B.V: What is your current role at Alan?

A.M: I lead the crew, which is called "gamification". We asked ourselves: "how can we make our members take more care of themselves" And usually the problem with that is that you should have good habits every day so that you live longer, but the rewards are very far in the future, while the pain and the effort you have to do is today.

So it boils down to how do you make people enjoy, and do the right thing in the moment. And to do that, we introduce, some fun, some delights, some rewarding mechanisms to something they do every day and that they should do more. And we started with actually working.

For example, we give them what we call berries, a point system to nudge them to move more. We organized friendly competitions with their critics so that they are immediately gratified in the instant when they do something really good.

B.V: How do you ensure a fast iteration loop?

A.M: This is really a mindset that we try to have in the whole team. I always say: success is not reaching the KPIs. What you're trying to optimize for is the learning pace.

So what we do is every time we frame a product effort and decide what we ship, we actually have in mind: "What's the assumption we want to test, how are we going to test it?"

And it's never finished. At least, it's not finished when it's shipped. It's finished when you have had the learnings from it. So we really gear all of our work towards learning.

Once you have a fast learning pace and a talented team, you're going to reach your success in your KPIs, or learn that they might not be the good KPIs and you need to pivot.

B.V: What's your typical week? What do you spend your time on currently?

A.M: It's a mix of being very close to the product, so being in Figma with our designers, iterating with the engineers on how this specific feature works, and being very close to the members and the customers. I speak with 2 or 3 members every week. I pitch customers regularly about our features.

I then think about the next thing we're going to build so that we can learn about our next assumptions based on the insights we just got from the previous ones.

Then, I also think a bit longer term, where does this bring us in three months, in six months, in one year? What is success looking like if we manage to reach what we're doing?

B.V: What future trends in healthcare excite you the most?

A.M: We're in unique position to blend really effective engagement mechanisms, and hyper personalization that's coming with AI. You often get from people who have a very tech oriented mindset that you're going to have AI give you exactly the right advice so that you get healthier.

And we know from experience that it's not enough. You can tell someone this is the right thing to do and they're not going to do it. So you really need to blend these two things in. And we're in a unique position to do that.

Do you want to launch a new country or build new programs to improve the mental and physical health of our insured members? Check out our careers page or find us on Linkedin.