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    Alan - 2025 Q3 Letter to Shareholders

    Alan - 2025 Q3 Letter to Shareholders

    Celebrating Alan's 2025 third quarter

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    What's Better Than Satisfaction? Attachment.

    Learn how Alan uses data and behavioral research to go beyond NPS, measuring both satisfaction and attachment to predict long-term member loyalty.

    Alan - 2025 Q2 Letter to Shareholders

    Alan - 2025 Q2 Letter to Shareholders

    Celebrating Alan's 2025 second quarter

    Alan - 2025 Q1 Letter to Shareholders

    Alan - 2025 Q1 Letter to Shareholders

    Celebrating Alan's 2025 first quarter

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