Discover the latest news from Alan

    Our story

    Founded in 2016 and first new health insurance player licensed since 1986 in France, Alan has quickly become a key health partner, providing insurance, prevention, and daily care.

    Offering a unique service focused on physical and mental well-being, Alan leverages technology to simplify access to care, achieving an exceptional level of customer satisfaction, notably thanks to an average response time of 2 minutes and 90% of reimbursements within a day, with nearly half of them in 5 minutes.

    With 675+ employees, Alan operates in France, Spain, Belgium and Canada, serving 970,000+ members and 35,000 businesses.

    In addition to its insurance offering, Alan provides innovative services such as personalized prevention plans, a virtual clinic available 7/7, an online optical center, and numerous ongoing innovations. Valued at €4 billion, Alan is experiencing strong growth in its annual recurring revenue (690 million in Q3 2025).

    Our key numbers

    Last update: November 2025

    970K+

    members

    35K

    companies covered

    4

    countries: France, Belgium, Spain & Canada

    690M+

    ARR

    66

    NPS

    675+

    Alaners

    2 min

    average time to answer members

    73M+

    reimbursements since 2016

    680k+

    medical consultations since 2016

    Trusted by 35 000+ companies

    Media kit

    All the resources you need

    Our latest news & press releases

    2025 Q3 Letter to Shareholders
    2025 Q2 Letter to Shareholders
    2025 Q1 Letter to Shareholders
    Shop, Walk, Mo : 3 innovations Alan pour améliorer votre expérience santé au quotidien
    Alan signs a major strategic partnership with Belfius

    Still have questions?

    Feel free to reach out to our Press team below (in English, French, Dutch or Spanish)

    [email protected][email protected]