Discover the latest news from Alan

Our story
Founded in 2016 and first new health insurance player licensed since 1986 in France, Alan has quickly become a key health partner, providing insurance, prevention, and daily care.
Offering a unique service focused on physical and mental well-being, Alan leverages technology to simplify access to care, achieving an exceptional level of customer satisfaction (NPS of 68), notably thanks to an average response time of 2 minutes and 90% of reimbursements within a day, with nearly half of them in 5 minutes.
With 675+ employees, Alan operates in France, Spain, Belgium and Canada, serving 880,000+ members and 35,000 businesses.
In addition to its insurance offering, Alan provides innovative services such as personalized prevention plans, a virtual clinic available 7/7, an online optical center, and numerous ongoing innovations. Valued at €4 billion, Alan is experiencing strong growth in its annual recurring revenue (450 million in 2024).

Our key numbers
Last update: 01/08/2025
880K+
members
35K
companies covered
4
countries: France, Belgium, Spain & Canada
660M+
ARR
66
NPS
675
Alaners
2 min
average time to answer members
67M+
reimbursements since 2016
630k+
medical consultations since 2016
Media kit
All the resources you need
Our latest news & press releases





Still have questions?
Feel free to reach out to our Press team below (in English, French, Dutch or Spanish)
