Discover the latest news from Alan
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Our story
Founded in 2016 and first new health insurance player licensed since 1986 in France, Alan has quickly become a key health partner, providing insurance, prevention, and daily care.
Offering a unique service focused on physical and mental well-being, Alan leverages technology to simplify access to care, achieving an exceptional level of customer satisfaction (NPS of 68), notably thanks to an average response time of 2 minutes and 90% of reimbursements within a day, with nearly half of them in 5 minutes.
With 600+ employees, Alan operates in France, Spain, Belgium and Canada, serving nearly 700,000 members, 32,000 businesses and 20,000 independants.
In addition to its insurance offering, Alan provides innovative services such as personalized prevention plans, a virtual clinic available 7/7, an online optical center, and numerous ongoing innovations. Valued at €4 billion, Alan is experiencing strong growth in its annual recurring revenue (450 million in 2024).
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Our key numbers
Last update: 01/02/2025
700K
members
30K
companies covered
4
countries: France, Belgium, Spain & Canada
505M+
ARR
68
NPS
600+
Alaners
2 min
average time to answer members
55M+
reimbursements since 2016
510k+
medical consultations since 2016
Our latest news & press releases
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Still have questions?
Feel free to reach out to our Press team below (in English, French, Dutch or Spanish)
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