Our product

Alan Membership

The Alan experience

The best service on the market
A medical team in your pocket
Online therapy without waiting list


Finally digital, transparent, and lightning fast.

Premium hospitalisation
Daily care
Our health plans
For our members
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The Alan experience. 
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Discover our health plansDiscover our health plans

      Daily care

      Make health accessible & affordable for your team.

      Make the difference in your salary package.

      Focus on prevention & piece of mind.

      Discover our health plansDiscover our health plans

      Because we invest more in our health than we think

      We cover 80% of your out of pocket medical expenses, if prescribed by a doctor, within a total year limit of €1000 or €2500.

      General practitioner
      Gynaecologist consultation
      Ophthalmologist (eye doctor) consultation
      Speech therapy
      Physical therapy
      Psychiatrist consultation
      Other specialists consultation
      Hearing aid
      mHealth apps
      Laboratory tests
      Radiology exams & imaging
      Nutritional supplements
      Homeopathic products

      Option: Add dental insurance

      80% reimbursement of dental costs with an approved dental plan via the Alan app. Reimbursed up to a yearly limit of €1000 or €2500, shared with your daily care coverage.

      Orthodontic treatments
      Dental prosthesis
      Dental implants
      Periodontal Treatment
      Dental care
      No waiting period
      No penalties for late onboarding
      No medical questionnaire

      Focus on prevention & piece of mind

      No prescription needed for preventive care: psychologist, osteopath, chiropractor, homeopath, acupuncturist.

      Offer your team piece of mind by making health affordable for your team, no stress or postponing expensive healthcare. 

      How it works

      Simple. Fast. Transparent.

      One picture to be reimbursed

      Share a picture of your bill, we reimburse you within 72 hours. That’s a promise.

      Understand what's reimbursed

      See what we reimbursed and why. We even show what your mutuality will reimburse, and what is left on your side.

      Or even better: your digital AssurPharma card

      Picking up medicine from the pharmacy? Simply show your AssurPharma card. No need to even share your receipt.

      Your questions, answered

      Are there any coverage restrictions?

      Please read the insurance product information sheet (IPID) for a detailed overview of coverage limitations.

      • Reimbursement at 80% of medical expenses without hospitalization and limited to €1,000 or €2,500 (as specified in the Special Conditions) per insurance year per insured person.
      • Limit of €85 on spectacle frames, with a maximum of 1 spectacle frame and 1 pair of spectacle lenses every 36 months.
      • Limit of € 35 on the refund for vaccines.
      • Limit of 100€ on reimbursement for food supplements and vitamins.
      What is not covered?

      Please read the insurance product information sheet (IPID) for a detailed overview of what is not covered.

      • Care not listed in the section 'What is insured?' and in particular: contraception, surrogacy, refractive eye surgery, thermalism, thalassotherapy, hygienic-dietetic therapy, breastfeeding advice, sleep coaching.
      • Care not prescribed and provided by an INAMI recognized care provider, or the care provided by a homeopath, osteopath, chiropractor not recognized by the health insurance fund, or care provided by an acupuncturist not recognized by the professional association.
      • Care resulting from drug use, alcohol abuse or as a result of an intentional or reckless act.
      • Aesthetic treatments, or functional/subjective ailments whose cause or symptoms cannot be medically explained.

      Join our 400.000+ happy members!

      Rated 4.9 stars ★★★★★ on the App Store
      Discover our health plansDiscover our health plans
      Transparency first: All documents at a glance

      This concerns advertising within the meaning of the Royal Decree of 25 April 2014 regarding certain information obligations when marketing financial products. For more information and before subscribing to any of our products, please refer to the insurance product information sheet (IPID), and General Terms and Conditions:

      1. Download the insurance product information sheet (IPID)
      2. Download the General Terms and Conditions

      The information document about the insurance product (IPID) is solely intended to provide you with an overview of the main coverages and exclusions relating to these products. It is not adapted to your specific needs, and the information contained herein is not exhaustive. The contract can be cancelled at any time by the policyholder. Terms and conditions are applicable until 31 December of the covered year and are yearly tacit renewed for 1 year. Quotations and additional information can be requested via the "book a meeting" button on alan.com.

      Alan is a public limited company (Siren: 818 353 070 R.C.S. Paris) and is subject to the Belgian Insurance Law of April 4, 2014. Alan's head office is at 117 Quai de Valmy, 75010 Paris. Alan is subject to supervision by the Prudential Supervisory and Resolution Authority (ACPR), the French insurance regulator.

      You can share feedback with our care experts in the Alan app. Click on "Ask us a question" in your app. We reply within 3 minutes (within office hours). Are you unable to reach an agreement with a care expert? Send an email to [email protected], we will be glad to help. Are we still unable to work it out together? You can contact the Insurance Ombudsman: Square de Meeûs 35, 1000 Brussels, [email protected], www.ombudsman-insurance.be, or by telephone on +32(0)2 547 58 71.