Discover the latest news from Alan

    Our story

    Founded in 2016 and first new health insurance player licensed since 1986 in France, Alan has quickly become a key health partner, providing insurance, prevention, and daily care.

    Offering a unique service focused on physical and mental well-being, Alan leverages technology to simplify access to care, achieving an exceptional level of customer satisfaction, notably thanks to an average response time of 20 seconds by phone (90% of the case) minutes and 99% of reimbursements within a day, with 70% in less than 1 hour.

    With 740+ employees, Alan operates in France, Spain, Belgium and Canada, serving 1M+ members and 37,000 businesses.

    In addition to its insurance offering, Alan provides innovative services such as personalized prevention plans, a virtual clinic available 7/7, an online optical center, and numerous ongoing innovations. Valued at €5 billion, Alan is experiencing strong growth in its annual recurring revenue (785 million in Q4 2025).

    Our key numbers

    Last update: March 2026

    1M+

    members

    37K

    companies covered

    4

    countries: France, Belgium, Spain & Canada

    785M+

    ARR

    90%

    of our members say they are satisfied or very satisfied with our services

    740+

    Alaners

    20s

    average time to answer members

    73M+

    reimbursements since 2016

    5.9M+

    medical consultations since 2016

    Trusted by 37 000+ companies

    Media kit

    All the resources you need

    Our latest news & press releases

    2025 Q3 Letter to Shareholders

    Still have questions?

    Feel free to reach out to our Press team below (in English, French, Dutch or Spanish)

    [email protected][email protected]